I ordered the dupe for Burberry Body which has been discontinued. (Its W.175). The bottle arrived but unfortunately the nozzle was faulty. I reached out to customer service, who missed my email in the frazzle that was Christmas and New Year. I followed up again, and received the most wonderful response from them. SO apologetic and explaining that's not what their normal response it. They immediately posted me TWO new bottles of perfume, which smell amazing, plus some samples, and the nozzles are perfect! The service recovery and attitude to me was exceptional! I will definitely be using ESNC again. I'm so impressed in how they responded to me, and they've definitely got another loyal customer. Highly recommended!!

Purchased Monday using Wednesday. Can't believe how good they smell exactly like the original. Hypnotic poisons notes were hit. Si smells amazing Armani diamonds is stunning Thankyou soooo much.

Absolutely wonderful customer service and the variety of options is amazing, the colognes smell sooo good and very affordable in this day and age where everything is so expensive. Would highly recommend

I'd like to share my experience regarding the product quality at this shop. I own a collection of original perfumes and five from this store. I first discovered the shop in Werribee and have since visited their locations in Werribee and Watergardens. Customer Service: Absolutely stellar at both locations. The staff are knowledgeable, easy to communicate with, calm, and make you feel welcome! Product Quality: I give it a solid 100%. The similarity between their perfumes and the originals is striking—95% identical! You really can't tell the difference when wearing them. They last 5-7 hours, which is impressive compared to some other brands, and the prices are incredibly reasonable. Who wouldn't want the same great scent for 86% less price? Requests - add more perfumes Baccarat Rouge EDP Penhaligon's Juniper Sling Terre D' Hermes

"It was an absolute pleasure to welcome Sina Sam, his wife, and Frank Furkan from ESNC PERFUMERY to our booth at BeautyWorld Middle East in Dubai. Their warmth, enthusiasm, and genuine character made a lasting impression. It’s clear why they have such outstanding reviews—this authenticity and care shine through in everything they do. Meeting them reaffirmed how their human touch is at the heart of their brand’s success. I hope to visit them one day and see their remarkable work in person. Truly an inspiring team!" Bulent Arif from Istanbul Best wishes

First time purchasing replica perfumes, I’m in love ! I’d never purchase real ones again. Visited the plenty valley kiosk served by Lara, she was amazing! Really liked the customer service. Definitely will be back for more !

I attended the Fountain Gate store tonight and was served by a wonderful young lady, Grace. The service was exceptional and she really took the time to help me and make suggestions based on what I liked. Not once did she make me feel I was wasting time and she was very patient. The fragrances were amazing and as I have many of the originals you couldn’t tell the difference. Grace also taught me a little trick in layering my fragrances and this is now a game changer. The bottles and packaging were nice and the price is very reasonable. I will definitely be buying again. Thank you Grace.

I met the most beautiful woman today, Evon @ ESNC Watergardens . she is such a vibe positive person thank for your wonderful recommendation. She is very knowledgeable about the product and has exceptional costumer service. Will be coming back to make more purchases Thank you Evon

These fragrances are insanely good! So far have tried A.113, J.101, E.101 and received a sample of G.103. They all smell exactly like the originals and the longevity is incredible! The customer service was also so helpful when I received the wrong product and I received the correct one literally the next day.

It was my first visit to the store and was immediately welcomed by Ahmet. He’s been amazing and helpful in finding the perfect scents for me, he remained patient and attentive as I tried multiple ones and always gave me advice. It’s been a great experience and I’m very happy with my purchase. Will definitely be back again, highly recommended.

First time coming here, Ahmet was an absolute gem! He helped me find the smell that I wanted and was happy to show me all the options available. My siblings and I will definitely be coming back, we had such an amazing experience!!!

Now a returning customer to ESNC and have shared my love for the range with family and friends as well who are now also enjoying the scents. I used to buy from Palermo, but soon realised the vast difference in quality between them and ESNC. They dont even compare! Quality is exceptional, amazing price, and its a great feeling to know that I'm supporting a local family run business rather than large corp. GO TEAM ESNC! Customer service is incredible, so enjoy heading in to see the team when I know online is also available. They are so passionate about the products and its really evident. Have to give a shout out to Didem who was such a delight to deal with and made me feel so special. Cannot recommend enough! Was also the perfect stocking filler at Christmas time and a beautiful unique gift. Keep up the good work guys!

I had a great time at Perfumery in Broadmeadows’s branch. Ivan was the person, who helped me to find the one that I needed; He was very friendly and nice to me.

Had help choosing three perfumes from the beautiful Ceren at the Cranbourne Park pop up. She showed us a few options after giving her our preference of fresh/clean scents. They were perfect!

I purchased three perfumes today and they were beautiful scents, i really enjoyed my experience there due to the amazing customer service especially from the beautiful lady Ranya that helped me out. Definitely will be coming back!!!

I got 2 perfumes from there and the fragrancesare amazing. My absolute favourite is lolita ❤️it's the most beautiful vanilla scent. Amazing customer services and fast delivery. I can't stop to smell my arms when I sprayed lolita ❤️